FAQs

360 Heating & Air

Have an HVAC-related question? We have the answer. Check out these FAQs and give us a call today for more information!

Do you offer financing?

Absolutely! Planning for a heating or cooling repair can be stressful when you are unsure how to cover the costs, but you aren’t alone. At 360 Heating & Air, we provide step-by-step guidance through all available financing and repayment plans. Our team clearly explains each choice, outlining the specific benefits to ensure you choose the best option for your household budget. As one of the most customer-focused local HVAC companies in Lexington, KY, we proudly offer flexible financing solutions that help you secure the comfort you need without a heavy upfront financial burden. You can apply on your own or with a co-applicant. The co-applicant is not required to be at the same address as the primary applicant. Check out our financing page for more information on getting pre-qualified for a new home project!

Do you offer warranties?

Yes! When you choose us for your HVAC replacement in Lexington, KY, you gain access to our WISE warranty. This coverage includes a 10-Year Parts Warranty, 10-Year No Hassle Replacement Warranty (Exclusively through Comfortmaker), as well as a 5-Year Labor Warranty. This includes the cost of labor and refrigerant, two of the highest costs that are often left out of standard manufacturer warranties, in our experience. With the 10-Year No Hassle Replacement Warranty, if you have a catastrophic failure with your coil or compressor, we will install a brand new unit. We offer these extended plans to ensure our customers enjoy long-term comfort and financial predictability without worrying about out-of-pocket costs for covered repairs.

Do you offer free estimates?

Yes, we do! We’ll start you off with a free estimate designed to provide an accurate and honest breakdown of your service and installation costs. Unlike some other local HVAC companies in Lexington, KY, we believe in full transparency from the very beginning. This helps you understand the scope of the work and the investment required before any project begins. We can also assist with financing in person. In many cases, we can include a co-applicant. The co-applicant can live in or outside the home.